A Ryanair thing?

[casper]

Is this just a Ryanair thing or is it across the industry?


http://www.u.tv/news/Ryanair-booking-separates-mum-and-tot/de5eeea4-030f-49f7-b6f0-3dfaff31f08e

[jasT1981]

seems they are making a lot of news this week. Keith Duffys wife apparently was separated from her autistic daughter while at Dublin Airport

http://www.u.tv/Entertainment/Duffy-thanks-Ryanair-after-airport-row/3fc41ce0-f349-4a31-8d4d-3e525e767190

[Furryforest]

I normally defend Ryanair as a get what you pay for service but for once I have to agree with a passengers complaint. There is a duty of care issue here and I think Ryanair should be careful here

[Ed Winchester]

I am sure there are a few airlines out there saying "lets hope people dont notice we are doing the same"

[Sneaky_Nikon]

If ensuring that parents and children get to sit together in transit is a duty of care issue, the days of buses and trains as we know them are extremely numbered.

[jasT1981]

Surely, the most logical thing to do would be to ask the adult beside the kid if  they would switch seats so Mother/Child could sit together? I doubt many would object on such a short flight.

Or is that too logical for Ryan Air? lol

[Sneaky_Nikon]

Surely, the most logical thing to do would be to ask the adult beside the kid if  they would switch seats so Mother/Child could sit together? I doubt many would object on such a short flight.

Or is that too logical for Ryan Air? lol

You'd have thought the mother might have made a similar request, although I'm not sure how strict they are about you sitting where you're put.  Back in the good/bad old days airlines could be remarkably sniffy about it.

[J50KPK]

Sorry, but I take a different view.

Even if the flight was booked before the allocated seating came in, until the flight closes it is still possible to reserve your seating, for a price, and the pre-flight reminder email from Ryanair would have told her that.  That being the case, all the mother had to do to ensure she sat with her child was to do just that - pay for seats and hey presto - no issue, no story, no furore.  She chose to pay for tickets, she possibly chose to pay for hold luggage, so she could have chosen to pay for seats.  She didn't.  End of story.

[Angry Turnip]

There are possible legal implications here-I don`t know for certain,but I think it`s illegal to seperate parents from their children on a flight in this way,so forcing them to pay for something the airline is legally obliged to do anyway,is very naughty to say the least.

Someone who works in airline customer services would know,I will try and find out.

[Sneaky_Nikon]

There are possible legal implications here-I don`t know for certain,but I think it`s illegal to seperate parents from their children on a flight in this way,so forcing them to pay for something the airline is legally obliged to do anyway,is very naughty to say the least.

Someone who works in airline customer services would know,I will try and find out.

As I said earlier, where would that leave buses and trains?  Where does it leave airlines without allocated seating?

Thirty seconds work on google will reveal it's not a new issue nor one with legal implications, it's an issue of courtesy/convenience and one on which the airlines can levy a charge.

Your choices are to take your chances, pay or not fly with "charge for allocated seating"airline.

 

[Angry Turnip]

Avaition law,and those governing road/rail are different.

I found this on the CAA Website,and going by what it says,it looks like Ryanair were wrong to seat this woman 16 rows back from her child.

https://www.caa.co.uk/default.aspx?catid=2207&pageid=12706